Contact
Questions before you start a run, or need help with an existing run? We typically respond within 1\u20133 business days.
We'll never ask for your dataset by email. Use the secure link in your run dashboard for anything sensitive.
Contact FAQ
What's your response time?
We typically respond within 1–3 business days.
How do I get help faster?
Include your Run ID when available and a short description of what you expected versus what happened.
Where do I report a privacy request?
Use the contact form above and select the Privacy category. We handle all privacy requests through the same support channel.